"Duties of Public Safety Officers include:
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Incident Reports"To report an incident, call (608) 245-2222, or 2222 from an interdepartmental phone.
If you would like to meet with an officer to file a report of an incident that has already occurred, you may come to the Public Safety Command Center in Room B1240 on the Truax campus or call (608) 245-2222 and request an officer to meet you to file a report." |
"Counseling services are free and available to all current or prospective students. If we determine that your counseling needs require resources or competencies beyond what we can provide, we will assist you with a referral to an appropriate and affordable community-based mental health provider.
Before your first meeting with a counselor, you will be asked to complete the Counseling Informed Consent Intake Form" |
"Virtual appointment hours are Monday-Friday 8 a.m. - 4:30 p.m. Times vary by counselor. To make a phone or video conferencing appointment, email [email protected](link sends e-mail) or call 608-246-6076 and someone will assist you.
Given the difficulty in maintaining physical distancing in office spaces and the need for confidentiality, counseling will continue to offer services remotely for the fall 2020 semester." |
informal complaint resolution"If you have a concern or complaint, you are encouraged to seek a resolution to the matter directly with the individual(s) involved. Most conflicts can be resolved in a timely and considerate manner by having an open and respectful conversation. You may contact Conflict Management Services for help resolving a conflict informally."
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Formal complaint resolution"If informal attempts to resolve the matter are not advisable or fail, follow the steps below.
STEP 1: SUBMIT THE ONLINE FORM. You may contact Conflict Management Services if you need assistance completing the form. STEP 2: REVIEW OF CONCERN. Upon receipt of a completed form, the Dean of Students will review the nature of your concern. STEP 3: OUTCOME. The Dean of Students attempts to resolve issues and notify all parties within fourteen (14) calendar days of the date the concern is filed." |
informal complaint process"Informal options include receiving coaching on how to most effectively speak directly to the person(s) with whom you have a concern; talking to the appropriate administrator; or participating in mediation, which is facilitated by a neutral third party and is designed to achieve a mutually acceptable resolution between the parties involved. It is used only if the appropriate parties agree to participate. Mediation is private and expedient. If informal attempts to resolve matters of harassment/discrimination fail or are not advisable, a formal complaint may become necessary. "
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Formal Complaint process"Madison College’s Harassment/Discrimination Grievance Process seeks to ensure a thorough, reliable, and impartial investigation and resolution. Madison College Harassment/Discrimination Grievance Process.
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